Confidentiality Policy
Abi’s Sleep Story (“Abi’s Sleep Story", "we", "us", "our" or “paediatric sleep practitioner”) is committed to maintaining the confidentiality and privacy of all information shared by our clients during our consultations. This Confidentiality Policy outlines our commitment to protecting the confidentiality of our clients' information.
Scope:
This policy applies to Abi’s Sleep Story who have access to confidential information obtained during the provision of paediatric sleep consultation services.
Confidential Information:
Confidential information includes but is not limited to:
Personal information about clients, including names, contact details, and any information shared during consultations.
Details about the child's sleep habits, medical history, and any other information disclosed by clients during consultations.
Any other information that is designated as confidential by the client or is reasonably understood to be confidential.
Confidentiality Obligations:
Abi’s Sleep Story are required to maintain the confidentiality of client information at all times.
Confidential information should only be accessed and used for the purpose of providing paediatric sleep consultation services to clients and should not be disclosed to any third party without the explicit consent of the client, except as required by law.
Data Security:
Confidential information should be stored securely and protected from unauthorised access, disclosure, alteration, or destruction. (see GDPR Policy for more information)
Access to confidential information should be restricted to authorised personnel only, and appropriate security measures should be implemented to prevent breaches of confidentiality. (see GDPR Policy for more information)
Disclosure Exceptions:
Confidential information may be disclosed in the following circumstances:
With the explicit consent of the client.
When required by law or a court order.
When necessary to protect the safety or well-being of the client or others.
When required for the defence of legal claims or disputes.
Training and Compliance:
Abi’s Sleep Story ensure compliance with this policy.
Any breaches of confidentiality should be reported immediately, for investigation and appropriate action.
Retention and Disposal:
Confidential information should be retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
Confidential information should be securely disposed of when it is no longer needed, using methods that prevent unauthorised access or disclosure.
Policy Review:
This confidentiality policy will be reviewed regularly to ensure its effectiveness and compliance with applicable laws and regulations.
By engaging with our services, you acknowledge that you have read, understood, and agree to abide by the terms of this Confidentiality Policy.
Last updated: 2nd of Aril 2024
If you have any questions or concerns about our confidentiality policy, please contact us at:
abi@sleep-story.co.uk
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